People

Our people, services and network are at the heart of how we operate our business. That’s why we are doing more to prioritise our Zzoommers, and the communities in which we build.

Team values

We know it’s our people that make Zzoomm successful and contribute to our ROAR values.

Responsive

We’re quick to respond to our customers and to one another. Time won’t wait, neither will we. 

Open

Open for business. Open for new ways of doing things. We have nothing to hide. 

Agile

We listen and learn. We’re nimble and quick to adapt, change and improve. 

Reliable

We are reliable and so is our network. Yes, that’s a full stop!

Empowering our teams

We are committed to driving a sustainable business that is commercially successful and both socially and environmentally responsible. This includes providing every employee with a working environment that encourages fresh thinking and empowerment, regardless of race, gender, age or background.

Community commitment

We pride ourselves on our independent and ultrafast network that allows market towns to futureproof their properties with a reliable and secure infrastructure that truly stands the test of time. 

Customer experience

We are passionate about providing an incredible and reliable user experience. We will not be described as “ok”, “fine” or “does the job”. Whether our customers need to be better connected for working from home, gaming, connecting multiple devices, streaming films, or doing all of them at once, we are able offer a superior broadband experience that’s effortless.

Creating opportunities

Not only do we create networks that hugely benefit our communities, we also build and manage that infrastructure with a local emphasis, recruiting most of the construction, fibre and office support roles from the community. We offer everyone that works at Zzoomm a structured career path and pride ourselves on creating learning and development opportunities for all. Whether that be through support to achieve externally recognised qualifications or internal development opportunities involving leadership skills, secondment opportunities and business skills, we provide a support framework to ensure it’s much more than just a job. To view our career opportunities, click here.

Policies

Equality, Diversity and Inclusion 

Armed Forces

Whistleblowing

Hybrid working